Admissions & visiting
What happens when a doctor advises admission, what to bring, and how discharge works.
How an admission runs
The doctor advises admission
Admission starts with a doctor — either from an OPD consultation or through the emergency room. They write the reason for admission, which is what the ward and, if you are insured, the insurance desk both work from.
Registration at the counter
One family member completes the admission form and signs the consent. Bring a photo identity proof for the patient, and your insurance card if you intend to claim.
Choosing a bed
You pick the room category at this point. It matters for more than comfort — if you are claiming insurance, your policy usually caps room rent, and going above that cap can reduce the proportion of the whole bill that is paid.
Discharge
The doctor writes the discharge summary, the counter prepares the final bill, and you settle whatever insurance does not cover. Allow a few hours — a cashless claim needs a final approval from the insurer before you can leave.
Visiting hours and room tariffs — please call
These are not published on this page yet. Rather than print times a family might travel across the city on, or a tariff that then differs at the counter, we would rather you heard them from the admission desk. One call gets you both, along with what is available today.
011-27317402If you are insured
Tell the admission desk before the bed is allotted, not at discharge. A cashless pre-authorisation has to be raised while the patient is being admitted; raising it afterwards usually turns the claim into a reimbursement you pay first and recover later.
Insurance & cashless →